Privacy Policy

This policy explains how SnackFinder™ ("we", "us", "our") collects, uses, and protects personal data when you apply to become a vendor or otherwise interact with this website. We are the data controller for the information you provide.

Who we are

• Trading name:SnackFinder™
• Data controller:Alasdair Cowan, trading as SnackFinder™ (sole trader)
• Registered address: West Arnloss, Falkirk, FK1 3DH, United Kingdom
• Data protection contact: info@snackfinder.co.uk

What personal data we collect

When you submit a vendor application through /apply, we collect:

• Business name and vendor type
• Your name (contact person)
• Email address
• Phone number
• Business address and postcode, plus free-text description of where you usually trade
• Whether your operation is mobile or fixed
• Anything else you choose to tell us in the notes field
• Whether you've opted in to occasional marketing updates (a tick-box on the form; unticked by default)
• Optionally, how you heard about SnackFinder™ (e.g. Google, referral, an event) if you tell us

When you use the "Get the app" button on our home page, we collect:

• Your name
• Email address
• Postcode

We do not currently use cookies, analytics, or tracking pixels. We do not collect payment information at this stage.

How we use your data

We use the information you submit to:

• Review your application to join SnackFinder™.
• Contact you about your application, setup, and — if approved — your ongoing vendor account.
• Create your live vendor profile in the SnackFinder™ mobile app once approved (business name, vendor type, address, postcode, phone — so customers can find you).
• Keep a record of applications for our internal reporting and to prevent duplicate submissions.

App sign-ups

If you use the "Get the app" button on our home page, we collect your name, email, and postcode so we can email you the iOS and Android download links and let you know when we reach new areas. We use that information for those purposes only. You can unsubscribe at any time via the link in every email or by emailing info@snackfinder.co.uk. Unsubscribed contacts are removed from our active mailing list within 30 days of the request and no email address is kept beyond that point except to ensure we don't re-contact you in error.

Marketing updates (optional)

The vendor application form includes an optional checkbox for marketing updates. Ticking it tells us you're happy to receive occasional emails about SnackFinder™ — new features, news, vendor tips. Leaving it unticked means we will only contact you about your application and, if approved, your account.

If you opt in, we record the date you gave consent and the version of this policy you consented to, so that we can honour it and any later withdrawal. Every marketing email will include a one-click unsubscribe link. You can also withdraw consent at any time by emailing info@snackfinder.co.uk. Withdrawing consent does not affect service emails about your application or account.

Lawful basis for processing

We process your data on the basis of legitimate interests (running and growing a curated food-vendor marketplace) and, where approved, on the basis of performance of a contract(listing you on the platform). By submitting the application form, you confirm you are happy for us to contact you about SnackFinder™.

Who we share your data with

We store and process your data using a small number of trusted third parties:

• Supabase— our database and application backend. Data is stored in Supabase's EU region. Supabase is bound by a Data Processing Agreement.
• Google Sheets (Google LLC)— a mirror of vendor applications is appended to a Google Sheet so our team can review submissions. Data is subject to Google's standard terms for Workspace customers.
• Vercel — this website is hosted on Vercel. Server logs may contain standard request metadata (IP address, user agent) for a short retention window.

We do not sell or rent your data. We do not share it with advertising networks.

How long we keep it

• Approved vendors: for as long as your vendor account is active, plus 12 months after account closure.
• Rejected or withdrawn applications: 12 months from the date of submission, then deleted.
• Email correspondence: up to 24 months for record-keeping.

Your rights under UK GDPR

You have the right to:

• Request a copy of the data we hold about you.
• Ask us to correct inaccurate data.
• Ask us to delete your data (the "right to be forgotten") where we no longer have a lawful reason to keep it.
• Object to how we process your data, or ask us to restrict processing.
• Ask us to transfer your data to another provider.
• Withdraw any consent you have given (without affecting processing carried out before withdrawal).
• Complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, email info@snackfinder.co.uk and we'll respond within one month.

Security

Data is transmitted over HTTPS and stored in Supabase's encrypted infrastructure. Access to application data is restricted to a small number of staff and contractors with a legitimate need to review it. If we ever become aware of a data breach affecting you, we will notify you without undue delay.

Children

SnackFinder™ is aimed at operating food-service businesses. Applications are not intended to be submitted by anyone under 18. If you believe a child has submitted personal data, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. Material changes will be communicated by updating the "Last updated" date at the top of this page and, where appropriate, by contacting you directly.

Contact

Questions about this policy or your data? info@snackfinder.co.uk, or see our contact page.